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Course Details

Managing Conflict and Agression in the Workplace (E-briefing)

Anger, confrontation and aggression at work is on the increase. All employers have a responsibility to protect their employees from aggressive colleagues or abusive customers. This course covers all aspects of defusing and managing aggressive, challenging and difficult behaviour


Category Management & Supervisory
Full Course Lasts 6 (Hours)
Expires In Does not expire
Code CT110